For sure, involving patients in their own healthcare has proven to be immensely beneficial to both patients and healthcare providers. In addition to giving them more urgency in their wellbeing, it allows them to make their own decisions on health matters, which results in overall higher satisfaction.
Healthcare providers may do their best to provide quality care to their patients; however, if they don’t understand their role or how they ought to participate in their care, then a doctor’s efforts are all in vain. This is why engaging patients through enhancing communication, engagement, and personalization is imperative in healthcare provision.
With that said, here are five best practices to increase patient engagement in healthcare facilities;
Have information resources accessible to patients
A critical component in improving patient engagement is providing helpful information on healthcare. Discuss topics of interest to your patients, such as new medications and therapies they may need. This way, you update them on developments that are likely to affect healthcare provision in the future and what they need to do to be up-to-date with these changes.
Be sure to offer accurate and valuable information that your patients will be interested in. Equally important, make it easily accessible so that they can refer to it at their convenience.
Use online portals
Online portals offer significant value to patients and healthcare providers alike as they contain critical information on patients that can be accessed through the click of a button. Ideally, an online portal allows physicians to track a patient’s progress over time, making it possible to offer personalized medical assistance based on their progress.
Moreover, patients are able to track their medical history and treatment progress with much less hassle. This ensures that healthcare provision is seamless and less stressful for both doctors and their patients.
Use reminders for appointments
Patients can get absorbed in their day-to-day activities and end up forgetting they have an appointment scheduled. This often leads to missed meetings, which can have adverse repercussions on the patient. Making use of appointment reminder systems can go a long way in ensuring your patients remember all arrangements.
Reminders can be presented through various channels such as social media, texts, or emails. This makes it less challenging for physicians and patients to schedule meetings and honor important dates, which, in turn, supports quality healthcare provision.
Leverage social media
Social media has grown to become an integral component of people’s lives, and healthcare providers can use it to promote engagement with patients. It can particularly become an effective platform for people to share and encourage each other. For instance, individuals who live with chronic conditions can share their stories to reassure others who may be oblivious of the condition, or are in the first stages of living with it.
Physicians can also use it to keep in touch with their patients to offer medical assistance when necessary. Direct interaction between healthcare providers and patients is a requisite to promoting quality health.
Let patients set their goals
The past two decades or so have seen patients become more responsible for their own health as opposed to relying on doctors to do everything for them. This allows them to set goals concerning their health, with only a little support from physicians. In any case, they are more likely to follow up on a plan they made themselves, which means they have better chances of achieving better results.
Healthcare providers can help patients to be more responsible for their own health by letting them set their goals. With a bit of reinforcement, the relationship between physicians and patients can be more meaningful.
Healthcare facilities ought to invest in improving patient engagement by paying attention to what works best for individual patients. This way, they can guarantee patient satisfaction and deliver the best care for their clients.